Sometimes your life's calling sneaks up on you as a youth, sometimes it calls upon you after you have more life experience under your belt. It was a mixture of both for me. Artisanal perfumes were a natural step to take in my creativity. I have studied cultural anthropology as well as dance, and am finding myself at a creative crossroads where I can make the connection more clearly between ritual, consciousness, sensory experience and body knowledge, as it relates to use of aromatics.
Mandrake Apothecary™ is a woman-owned green business. Our name used to be Lobelia Soap Company™, but the name was constricting after a time, and rather limiting in imagery as well as intent. Mandrake Apothecary™ is also a pagan business, touching on botanical and aromatic traditions, while keeping our stewardship of the planet close to the heart and always in mind.
I've written a page that addresses pricing and my philosophy towards that, if you are interested.
Some practical information on ordering:
We accept the following forms of payment: Paypal, credit card (data collected securely through our shopping cart; your info will NEVER be shared with anyone); money order.
Shopping cart: It now calculates flat rate shipping! And it will zero out your shipping total if you order $75 or more in product. This applies to everyone, everywhere.
Payment: If you've elected to pay via credit card, your card will not be charged until your order is ready to be shipped. If you've elected to pay w/ Paypal, we will invoice you via Paypal. If you are paying w/ money order, you will be contacted with the order total, as well as the address to remit your payment to. Shipment will take place once your payment is received, accordingly.
Shipping: This is important to note. I have been forced to switch entirely USPS Priority Mail for all domestic shipments up to a pound in weight. International First Class has not been a problem, so I will keep using this for orders from abroad. However, USPS First Class shippin has deteriorated in quality of service to the point where I no longer trust them with any First Class domestic padded envelopes. I choose to eat the cost and just reship because I want you to have the perfumes you ordered, but this has proven onerous in the new year, and I refuse to up my prices because of a shipping method. For orders over a pound or more, I'll weigh your options and look into UPS if necessary, or a USPS Flat Rate Priority Box, but I do not predict this happening too often. Thank you for your patience!
If you prefer to order over the phone, we are available via phone at:
(510) 277-2823, Mon-Fri. Leave a message if no one is here to pick up your call.
Shipping is via US Priority Mail w/ Delivery Confirmation (Flat Rate box if necessary), or UPS Ground, whichever is most reasonable/appropriate.
Current order turnaround time for domestic orders is 48 hrs from our receipt of your order to placing your parcel in the care of USPS or UPS. Current order turnaround for non-US orders is 72-96 hrs.
Our returns policy is that we cannot accept returns. The nature of our product line necessitates that rule. Once a bottle of perfume or elixir has been opened, I can no longer guarantee purity for a next would-be customer. Thank you for your understanding. If a product was damaged in transit, or if you received the wrong product, we'll certainly work with you to fix the situation, however! (Our one stipulation for reporting a damaged/incorrect product, however, is that you bring it to our attention within 48 hrs, please, via phone or email).
Catalogs: Until a couple years ago, we offered printed catalogs via snail mail to email and phone inquiries. We had to discontinue this practice in order to contain costs and keep pricing out of the stratosphere. The website is always going to be the most up-to-date resource for what is available. Thank you for helping us spare a few trees!
We are now in a position where we can start entertaining wholesale orders! Please email to request a copy of this quarter's pricing. We reserve the right to refuse service to anyone.
Thank you for your patronage!
Sara Phillips
El Cerrito CA
Questions? Email us at: sara@mandrakeapothecary.com
New! We have a Shameless Self-Promotion page now!
We take privacy very seriously. None of your information will ever be made available to others. Such behavior is illegal, unethical, distasteful and quite beyond our capabilities as a micro business. |
